- Sessions will be delivered via Zoom. You do not need to create an account on Zoom. A hyperlink will be provided for each day which can be pasted into your address bar or, if using an app, use the ID to join the meeting. Each day’s hyperlink will be provided via a private festival page when you log in.
- All sessions have a virtual waiting room in which you can wait – aim to be in the waiting room 5 minutes prior to the start of the session. Please log in once and wait in the waiting room until you are let in.
- Please be advised that event speakers and/or content may be subject to change at short notice due to any unforeseen circumstances.
- Please do not share the zoom link directly with others – your ticket is just for the use of your household.
- Many of the festival sessions will be recorded by Potential Plus UK and some of the sessions will be available to access afterwards for a period of at least 1 month. Participants are not permitted to record sessions.
Festival Terms of Use
Joining the Festival
Technical Checklist
- Make sure that your browser is up to date.
- Close unneeded applications on your computer to optimize the video quality.
- If the video or audio is lagging, click Get audio/video help in the bottom left hand corner of the screen and enable Compatibility mode.
- Use headphones where possible. This will help eliminate echo and feedback.
- If you’re still having trouble perhaps ask other users in your home to stop using the internet while you watch the stream.
- The booking party is responsible for ensuring that adequate hardware and software is in place to enable your access to the session.
- If the session is disrupted due to technical issues, we will keep trying to continue with the session within its time slot but this may not always be possible.
- We are not affiliated to any applications which may be used in the delivery of the session and are not responsible for technical issues which may occur within them.
Safeguarding and Interactions
We are committed to providing a safe learning environment. Parents, carers or teachers should always be present when children are participating.
Questions can be submitted via the Chat function to the session host. Please ensure that all contributions are polite, respectful and on-topic.
We reserve the right to terminate the session at any point or to eject individuals who we consider to be behaving in breach of our safeguarding policy or expected code of conduct. The safety of children is everyone’s responsibility and this is reflected in Potential Plus UK’s Safeguarding Policy. Safeguarding always overrides confidentiality: the welfare of the child is paramount. If you have any questions about this, please do not hesitate to ask.
Please be aware that some sessions will have a set time for questions to be put to the presenter and these will be curated by the host according to time restrictions, relevance and suitability. It is complex for presenters and hosts to scan the chat box whilst delivering their session, so please exercise patience if anything is missed and try again at an opportune moment. It may not be possible for presenters to answer all questions.
Potential Plus UK is not responsible for the content of any external website links which it may provide on behalf of session presenters. Please check content before sharing with children.
Data Protection
Your personal information will be used for processing your application, responding to any enquiry you make, and for generating aggregated, anonymised data for reporting to funders.
During the festival we may use your email details to send you reminders about the sessions that are available. Where you have indicated that you are happy to receive information from Potential Plus UK, your email details will then be held allowing us to contact you regarding further information you may be interested in.
All data held about registrants by Potential Plus UK will be treated as confidential, in line with our Privacy Policy
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